NEW 2024 Consumer Fraud Report: Just how bad is returns abuse? We've got the data.

BOOK A DEMO

Stay in the Loop

Read what other people have to say about Loop–and our amazing merchants, partners, and friends

Forbes

NEXT BILLION-DOLLAR STARTUPS 2023

The publicly held buy now, pay later option for consumers is partnering with Loop Returns.

August 15, 2023

READ MORE
BOOK A DEMO
February 12, 2024
Return to sender – for a fee: Online retailers crack down on returns fraud
February 9, 2024
A nation of cheats? Two in five Aussies admit to indulging in returns fraud
February 8, 2024
Vendidit Platform Connects Retail Returns, Secondary Market
February 7, 2024
New Consumer Survey Reveals How Pervasive Returns Fraud and Policy Abuse Are Among U.S. Retail Shoppers
February 7, 2024
A nation of cheats? Two in five Aussies admit to indulging in returns fraud – Internet Retailing
February 7, 2024
A nation of cheats? Two in five Aussies admit to indulging in returns fraud
February 6, 2024
Loop Released Study About Returns Abuse In Australia
February 5, 2024
Loop Innovates with New Features to Enhance Reverse Logistics
February 5, 2024
Returns Management Firm Loop Debuts Reverse Logistics Offerings
January 26, 2024
Luxury Briefing: How LVMH is tackling luxury returns with AI
January 24, 2024
Survey: Return Policy Abuse, Fraud Prevalent in U.S.
January 24, 2024
Abuse of Consumer Returns Policies Rife, Report Finds
January 23, 2024
Loop Released Report on Return Policy Abuse and Fraud
January 23, 2024
New Consumer Survey Reveals How Pervasive Returns Fraud and Policy Abuse Are Among U.S. Retail Shoppers
January 22, 2024
Businesses Dealing With Fraudulent Returns Have a Tough Choice to Make
January 22, 2024
Shoppers often abuse online return policies
January 13, 2024
Retailers Don’t Want You to Return That Present. How They Stop You.
January 10, 2024
Optimizing reverse logistics
January 5, 2024
Holiday returns are up 16.2% YoY, Loop reports
January 4, 2024
Crunch Fitness, Appian, Pinstripes CEOs and more: C-Suite Insights
January 2, 2024
How e-commerce retailers will handle returns in 2024
December 29, 2023
The Smart Return: How Retailers Are Coping With A Growing Problem
December 26, 2023
How store returns are changing with new options and return fees
December 26, 2023
Retailers Wrestle With ‘Trillion Dollar Problem’ of Returns
December 22, 2023
Total Retail’s Top 50 Tips of 2023 report
December 19, 2023
Watch These Retail Trends in 2024
November 22, 2023
How Will a Cutback on Shopper Spending from Gen Z and Millenials Impact the State of Returns this Holiday Season?
November 10, 2023
CEOs defend corporate ‘purpose’ amid ESG backlash: ‘We can’t let purpose get rebranded into woke capitalism.’
November 10, 2023
Execs are rethinking how to weigh in on social issues in the face of economic headwinds
November 9, 2023
Bonus Episode: Finding Balance Between Business and Consumer Needs with John-David Klausner | Honest Ecommerce
October 26, 2023
Take it or…return it
October 26, 2023
Experts weigh in on how fashion retailers can make returns more sustainable
October 23. 2023
Case Study | Fashion’s New Playbook for Online Returns
October 14, 2023
NYSE Floor Talk with Jonathan Poma, CEO & Co-Founder, Loop (FirstMark 9/2023)
October 11, 2023
7 Post-Purchase Strategies to Boost the Bottom Line
October 10, 2023
Uber Launches Package Return Service to Streamline Returns Process
October 10, 2023
Consumers Fuel Uber’s Newest Return Service
October 6, 2023
Tasha Reasor of Loop On The Top 5 E-commerce Trends Shaping the Future of Online Shopping
August 29, 2023
Returns Without a Receipt: The Ticket to Loyalty or Fraud?
August 24, 2023
ParcelLab Launches Digital Returns Portal and Post-Purchase Communications
August 15, 2023
NEXT BILLION-DOLLAR STARTUPS 2023
August 4, 2023
Consumers want flexible, extensive return policies
August 2, 2023
Loop Adds Feature For Returns And Exchange Tracking
August 1, 2023
Loop CEO Says Returns Experience Now Drives Brand Loyalty
July 26, 2023
Ecommerce Return Rates: Expert Guide for Small Businesses
July 25, 2023
Return Management Platform to Deliver More Transparent Return Experience
July 24, 2023
Post-purchase CX: Easy returns are the best way for brands to show they care
July 21, 2023
Amazon Prime Day bests expectations despite increasing competition
July 19, 2023
Loop Announces Support for Warranty Returns To Enable Merchants To Deliver Better Customer Experience
July 19, 2023
Consumers want a quality product return experience
July 17, 2023
Free Returns Still Drive Loyalty, Even As Thresholds Rise
July 14, 2023
Survey: Consumers want easy, flexible returns — with options
July 14, 2023
New Loop Report: Let Your Returns Power Customer Loyalty
July 13, 2023
Shoppers Demand Flexible Return Policies: Study
July 12, 2023
New Consumer Report Reveals What Shoppers Value Most In the Post-Purchase Experience
July 10, 2023
CE 100 Index Sheds 1.1% as Affirm, Sezzle Losses Offset FIS Sizzle
July 7, 2023
This Week In Credit Card News: PayPal Launches Tap-To-Pay For Business; AI Tool Tackles Payment Scams
July 7, 2023
Second-hand shopping boom revolutionizes retail
July 7, 2023
Affirm to shutter Returnly
July 7, 2023
Loop Returns to grow more than 25% picking up customers from competitor shutting down
July 7, 2023
1 big thing: Affirm exits returns through strategic partnership with Loop Returns
July 7, 2023
Affirm exits returns business through strategic partnership
July 6, 2023
Affirm Resets Returns Program
July 6, 2023
Affirm to wind down Returnly returns management service
July 6, 2023
Affirm Sunsetting Returnly and Recommending Merchants Use Loop
July 6, 2023
Affirm Resets Returns Program
July 6, 2023
Affirm to wind down Returnly returns management service
July 6, 2023
Affirm Axes Returns Management Service It Bought in 2021
June 29, 2023
Secondhand is on Track to Take First Place in Retail
June 20, 2023
3 Key Strategies for Tackling Supply Chain Disruptions
June 15, 2023
Doing Ecommerce Returns The Smart Way, with Loop Returns Co-founder
June 13, 2023
CX Considerations For Your Ecommerce Returns Strategy
May 23, 2023
Interview: How get the fickle GenZ shopper to return to the store?
May 17, 2023
Aviator Nation automates returns, uses stores to fulfill online orders
May 12, 2023
Loop launches new iOS App for in-store returns
May 12, 2023
As Pandemic-Era Investor Fervor Eases, Money Gets Tight for Logistics Startups
May 11, 2023
Retail Tech: Macy’s Extends Media Network, Windsor Taps Stylitics, FourKites Grows Air Freight Visibility
May 3, 2023
Managing online returns: the challenges and opportunities retailers face today
April 26, 2023
Columbus e-commerce startup sees path to profitability after raising $50M
April 13, 2023
Managing online returns: the challenges and opportunities retailers face today
April 7, 2023
How to Sell Returns Experiences That Create Repeat Business?
March 16, 2023
Loop Brings the World’s First Returns Benchmarking App
March 9, 2023
Ecommerce Returns Programs
March 9, 2023
Loop Launches App to Help Shopify Merchants Optimize Returns
March 9, 2023
Return Policies and Customer Experience
March 2, 2023
The 10 most innovative companies in retail for 2023
March 1, 2023
Jonathan Poma, of Loop, on how improving reverse logistics is a win-win for consumers and e-commerce merchants
February 16, 2023
PayPal and Shopify See Big Business in Returns. Merchants Want to Fix the Problem Themselves
February 9, 2023
Shopify Bulks Up Online Fulfillment Logistics Services
January 26, 2023
Most consumers OK with paying for better return experience
January 26, 2023
Why and How Retailers Are Dropping Very Generous Return Policies
January 17, 2023
Loop processes 60,000 returns a day during 2022 holiday season
January 16, 2023
Consumers Ante Up: Most Are Willing To Pay To Make Returns
January 15, 2023
Survey: Shoppers Will Trade Return Fees for Convenience
January 13, 2023
Are Online Shoppers Willing To Pay for Returns? A New Survey May Surprise You
January 12, 2023
Gen Z is Watching: How to Court Younger Consumers With More Sustainable Return Policies
January 11, 2023
Return policy second factor behind U.S. consumers’ purchase decisions
January 11, 2023
Most online shoppers willing to pay for returns if…
January 9, 2023
Loop processes 60,000 returns a day during 2022 holiday season
January 7, 2023
A ‘returns tsunami’ is about to deal a crippling blow to retailers
December 29, 2022
Returns Rose Dramatically YoY In The Days After Christmas
December 26, 2022
Retailers Really, Really Don’t Want Your Holiday Returns This Year
December 22, 2022
Why stores are charging fees to return items
December 19, 2022
When it comes to holiday returns, brands must handle with care
December 7, 2022
Shoppers’ returns are spiking to unprecedented levels
November 28, 2022
How to Prepare for Holiday Returns
November 14, 2022
How to Leverage Holiday Return Spikes to Drive Customer Retention
November 7, 2022
Retailers can turn returns into a competitive advantage
October 26, 2022
5 Cloud-Based Platforms for Optimizing Retail Returns
October 25, 2022
Why a High-Growth Company Needs a Top-Class CFO with Valerie Bauer Gore
October 25, 2022
To retailers rethinking return policies: Stay flexible
October 17, 2022
Loop Works to Cut Emissions from Online Returns
October 17, 2022
Days of free returns may be coming to an end
October 14, 2022
Here’s why retailers have started charging return fees – and how you can avoid them.
October 3, 2022
Why Brands and Retailers Should Upgrade the Post-Purchase Experience
September 19, 2022
Olive Branches Out to the B2B World With Relaunch
September 14, 2022
9 Customer Retention Strategies & Examples To Drive Customer Loyalty
September 9, 2022
How returns policies affect customer retention
September 1, 2022
Return Policies Shown to Impact Consumer Loyalty and Purchases
August 29, 2022
Ecommerce Churn Rates: Measure And Reduce Lost Customers And Revenue
August 29, 2022
Returns Policies Can Drive Loyalty — Or Stop People From Purchasing, Study Says
August 29, 2022
Survey: Returns impact online customer retention
August 29, 2022
New Consumer Report Reveals How Return Policies Impact Customer Retention
August 24, 2022
Tradeoff to exchange: Rethinking returns for sustainable growth
August 24, 2022
Coping With Rising Fuel Prices and Retail Returns
August 21, 2022
10 Ways To Reduce Ecommerce Product Returns With Great CX
July 29, 2022
Ecommerce’s Dirty Little Secret with Aaron Schwartz
July 22, 2022
Why CFOs must craft strong relationships to foster growth
July 20, 2022
How fashion brands are staving off rising return rates
July 19, 2022
Inflation is not changing e-commerce return policies
July 18, 2022
Meet 16 top reverse-logistics leaders tackling….
July 1, 2022
Interview with Aaron Schwartz from Loop Returns
July 1st, 2022
Inflation is not changing e-commerce return policies
June 30, 2022
Some retailers are telling customers they don’t have to return their unwanted purchases
June 30, 2022
Exclusive: Seed Investor Peterson Ventures Raises $140M To Fund Startups From Utah And Stanford Business School
June 29, 2022
Shopify Adds Features to Its Toolkit to Help Small Businesses Grow
June 1, 2022
Columbus, Ohio is quickly becoming the Midwest’s tech hub
May 18, 2022
Retail Tech: Klarna Adds Virtual Shopping, Instacart IPO Afoot, Loop x Happy Returns
May 18, 2022
Loop and Happy Returns are adding in-person options for ecommerce exchanges
May 17, 2022
Ecommerce Product Releases: May 17, 2022
May 16, 2022
Competitors Loop and Happy Returns Partner to Streamline In-Person Returns
May 16, 2022
With Loop and Happy Returns teaming up, returns become big e-commerce business
May 13, 2022
Loop and Happy Returns by PayPal Join Together to Simplify Ecommerce Exchanges
May 11, 2022
Box-Free In-Person Returns Now Available… Through Loop Returns
May 11, 2022
Closing the loop: Loop offers e-commerce returns at Happy Returns locations
May 11, 2022
Loop and Happy Returns by PayPal Join Together to Simplify eCommerce Exchange
April 28, 2022
Savvy Retailers Are Turning Returns Into Revenue — Here’s How
Featured
Featured
Featured
Featured
Featured
Featured